Zexovo (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (“Services”). By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1Company information
2Information we collect
We collect limited information necessary to provide our services and respond to inquiries.
2.1 Contact details (provided voluntarily)
- Name
- Email address
- Phone number
- Company or organisation name
- Message or inquiry details
We only collect this information when you voluntarily submit it.
2.2 Cookies & usage data (collected automatically)
We use cookies to improve website performance and experience. This may include:
- IP address
- Browser type and version
- Pages visited
- Time spent on pages
- Device identifiers
- General location (country level)
- Referral URLs
You may control cookies through your browser settings.
3How we use your information
3.1 To provide & improve our services
- Respond to inquiries or messages
- Offer IT service-related information
- Improve website performance and user experience
3.2 Communication
- Respond to support requests
- Send service updates (only when appropriate)
3.3 Analytics
- Analyse website traffic
- Improve content and functionality
3.4 Legal compliance & protection
- Comply with applicable laws
- Protect our rights, users, and systems
We do not use your contact details for unsolicited marketing unless you explicitly opt in.
4Legal basis for processing
6International data transfers
We may process data outside your home country. Safeguards such as Standard Contractual Clauses are applied where required.
7Data security
We use industry-standard measures including:
- Secure servers
- Encryption
- Access controls
- Regular monitoring
No method of transmission is 100% secure, but we strive to protect your data.
8Data retention
- Contact form submissions: kept up to 24 months
- Cookies: retained per their session or persistent nature
9Your rights
India
- Access your data
- Correct or update data
- Withdraw consent
EU / UK (GDPR)
- Access & export data
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
United States
- Request access
- Request deletion
- Opt out of cookie-based tracking
To exercise any of these rights, contact us at connect@zexovo.com.
10Children’s privacy
We do not knowingly collect data from children under 13. If a child submits data, please contact us for deletion.
11Third-party links
Our website may include links to third-party websites. We are not responsible for their privacy practices.
12Changes to this policy
We may update this policy periodically. Continued use of the website indicates acceptance of updated terms.
13Contact us
Questions about your data?
Write to us and we will answer within one business day. Our Legal Notice sets out the terms that govern use of this website.